Privacy Policy

HYPR Electric (brand of Ecoverve Technologies Pvt Ltd) respects your privacy. This policy explains how we collect, use, share, and protect your personal data across our rental, investment, franchise, and retrofit services.

Information We Collect

We collect data based on the service you use:

• Contact & identity: Name, email, phone, address — for account creation and communication.
• KYC documents: Aadhaar, PAN, driving licence — for identity verification, insurance, and regulatory compliance.
• Financial data: Bank account details, investment amount, payout records — for investment and franchise services.
• Operational data: Vehicle usage, trip activity, battery/swap logs — for fleet management and service improvement.
• Technical data: IP address, browser type, pages visited — through analytics tools to improve our site.

How We Use Your Data

• Rentals: Verify identity, process rental agreements, manage deposits, coordinate insurance and maintenance.
• Investment: Verify eligibility, process payouts, register assets, comply with regulatory requirements.
• Franchise: Qualify applicants, evaluate territories, manage agreements, coordinate hub setup.
• Retrofit: Assess vehicle eligibility, manage RTO approvals, coordinate installation and warranty.
• Communication: Send service updates, payout notifications, support responses, and service-related messages via email, phone, or WhatsApp.

Data Sharing

We share data only as needed to deliver our services:

• Insurance partners: For policy issuance and claims processing.
• Financing partners: For investment and franchise payment processing.
• KYC verification vendors: For identity and document verification.
• Delivery platforms: For rider onboarding with your consent.
• Regulatory authorities: As required by applicable law.

We do not sell your personal data to third parties.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. KYC documents are retained per regulatory requirements. You may request deletion of your data after your service relationship ends.

Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and secure storage of identity documents. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal and contractual retention requirements.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with us or the relevant data protection authority.

To exercise these rights, email us at support@hyprelectric.in.

Cookies & Analytics

Our website may use cookies and analytics tools to understand site usage and improve your experience. You can control cookies through your browser settings. We do not use cookies for behavioural advertising.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on our website.

Contact

HYPR Electric
Brand of Ecoverve Technologies Pvt Ltd
HITEC City, Hyderabad, Telangana 500003
Email: support@hyprelectric.in